William's Blog...with a smile!


Please, give me 5 minutes to call you back.

I am talking with a client and my phone beeps.

Another caller.

They leave a message and I call them back in a few minutes.

I get the reply form the person on the other end..."Oh, we already called someone else."

I know that we are in an instant gratification world, but if you really want an agent to work hard for you, you need to have a little patience.

Giving me a few minutes to call back is not only courtesy, but it may take me a few minutes to get the info you wanted.



Comment balloon 14 commentsWilliam Feela • June 16 2016 07:55PM



I notice you didn't say "common courtesy" as courtesy isn't as common as it used to be.  Sorry this happened, their loss. 

Posted by Dan Tabit (Keller Williams Bellevue) over 4 years ago

Good morning William. Instant gratification is alive and well, sadly common courtesy has left the building.

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) over 4 years ago

Hi William.  Unfortunately this happens much too often.  And, some foks continue to call every number they run across on the Internet with little research.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) over 4 years ago

Good morning William. Wow. I would say you are lucky that these folks moved on.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) over 4 years ago

It's the nature of the beast sadly. Happens all the time in this business. Which is why I try to answer my phone as often as I can because they could all be a great opportunities. I also know there are time when I couldn't answer or was occupied and the same thing has happened.

Posted by Tanya Van Blake-Coleman, Improving the Quality of Your Life (Van Blake-Coleman Realty, St. Thomas/www.talk-to-Tanya.com) over 4 years ago

I wonder how many of these people actually buy.  But, I just keep answering as much as possible

Posted by Vern Eaton, Realtor 651-674-7449 over 4 years ago

It is crazy how little patience some people have and at times, we get to be the lucky one's that answer our phones at the right time.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Vacasa) over 4 years ago


We have to be with the person that we're with . . . . If we're expecting an IMPORTANT call let the customer know that the call may come. Ask there permission before the call comes in . . . . and  if it would be OK to take the important call.

Taking the call without permission would be rude.

Good luck and success.

Lou Ludwig


Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) over 4 years ago

That's a shame, Bill. I know how you feel. I work hard and always answer my phone when possible. If I'm on the other line or with a client...I won't answer. That is the courtesy I give to others. I wish that callers would think about that. 

Posted by Debbie Laity, Your Real Estate Resource for Delta County, CO (Cedaredge Land Company) over 4 years ago

So very true William, patience and most people that try and pull that line so quickly had someone else before they called you. They may have been calling you for information, so mo worries 

Posted by Robert Vegas Bob Swetz over 4 years ago

Sadly, you will not always be given even a few minutes to return a call.

Have a great Saturday and a wonderful weekend.

Posted by Roy Kelley (Realty Group Referrals) over 4 years ago

William as far as I am  concerned it is their loss, good riddance I would not want to work with people like that, I am a Realtor and no where does it say McDonald's real estate ....Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) over 4 years ago

William Feela Sometimes you gain more by NOT taking on an impatient client. Time to say NEXT !

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) over 4 years ago

I am always amazed at the number of people who hire a professional based on who is available to answer the phone rather than actually working.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) over 4 years ago